Contact

Update on Refunds

April 14, 2020

Due to the increase in spam and Russian bots utilizing the contact form we provided, it is now removed until we confirm the next show. Please use the email address provided below.

We continue to work our way through the court system on our insurance claim.  We cannot guarantee any timelines, and with COVID-19, things are even slower.  You can enter your request below, or email [email protected] for the latest updates.

Normally, events of this kind have a no refund policy. We are amending that policy and are offering refunds because we had to cancel so far in advance. We would like you to come back next year.

What that means is the process needs to be systematic, automated, traceable, and auditable. We will update by the website and email distribution as things progress. We are making this move as fast as we can, while still maintaining the integrity of the system end of your tickets. We will communicate more information as it becomes available.

Thank you,

The Edmonton Airshow Team.